Workplace violence

Introduction

Workplace violence refers to incidents where workers are abused, threatened or assaulted, either by people from within or outside their workplace. Workplace violence may have severe negative consequences for the workers affected, their co-workers and families as well as for organisations and the society as a whole. The aim of this article is to: present a conceptual framework of the phenomenon; outline and discuss the main types and antecedents to workplace violence; and, finally, provide an informed commentary on the methods and practices used to manage and, moreover, prevent this work-related issue.

Understanding violence in the workplace…