Key performance indicators

Introduction

This paper addresses how organisations can use OSH performance indicators. This is an important way to mainstream OSH into business management. Key performance indicators (KPIs) should provide objective data on the OSH situation. It is often said that ‘what gets measured gets managed’. Without information on OSH performance, no adequate feedback on actions and policies is available. The paper gives examples of relevant OSH KPIs. The most frequently used KPIs reflect past performance rather than future performance. There is therefore an increasing interest in so-called ‘leading indicators’.

Key performance indicators for OSH

The field of…