Crowd Management Safety Guidelines for Retailers

Introduction

Crowd related injuries can occur during special sales and promotional events. In 2008, a worker died at the opening of a "Black Friday" sale

Under the Occupational Safety and Health Act of 1970, employers are responsible for providing their workers with safe and healthy workplaces. The Occupational Safety and Health Administration (OSHA) encourages employers to adopt effective safety and health management systems to identify and eliminate work-related hazards, including those caused by large crowds at retail sales events

OSHA has prepared these guidelines to help employers and store owners avoid injuries during the holiday shopping season, or other events…