Digitalisation and cyberviolence at work: new risks, urgent solutions

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A recent OSHwiki article explores how AI, social media, and remote work create new threats, with third-party violence taking on digital forms.

New technologies provide new ways for third parties (patients, clients, customers, parents or other members of the public) to perpetrate violence and harassment towards workers.

The article highlights the urgent need for preventive measures and organisational strategies. 

Read more to understand the risks and how to tackle them effectively.