This report brings together the main findings of EU-OSHA’s most recent research on digital platform work. It identifies occupational safety and health challenges such as time pressure and high workload, but also addresses opportunities for platform workers, for example greater autonomy and flexibility. The report presents regulation, policies and practices. It also provides key takeaways for policy- and decision-makers.

Four new case studies map out the occupational safety and health (OSH) risks and challenges of digital platform workers who perform parcel delivery, handiwork, online content review, or remote programming. Most of the risks are specific to the type of platform work and range from lifting heavy objects and working in uncomfortable positions to verbal abuse, bullying and harassment, while some others, including long work hours or job insecurity are common.