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The Agency prepares, collects, analyses and disseminates information on occupational safety and health (OSH) issues with the aim of improving OSH in workplaces across the EU.

Miribilla building

European Agency for Safety and Health at Work

  • 12 Santiago de Compostela
  • (Edificio Miribilla), 5th Floor
  • E-48003 Bilbao, SPAIN
  • Tel: + 34 944-358-400
  • Fax: + 34 944-358-401
  • Email:


Please note that the Agency:

  • cannot give personal advice to individuals about their health and safety situation, or deal with their specific complaints about working conditions;
  • cannot provide specific information relating to an individual Member State, such as legislation, standards or statistics;
  • cannot look for specific information on request, due to limited resources. We have no information or publications beyond what you can find on our network of sites;
  • cannot give an opinion on, or help with the marketing of, commercial goods or services;
  • does not provide or certify training courses on occupational safety and health;
  • is not responsible for developing EU legislation.

For other issues, we suggest some alternative sources of information below.

If your question has not been answered with this standard reply, you may send us a personal message. Please proceed to the contact form. You can write to us in any of the official EU languages, but please bear in mind that there may be some delay while we translate your message and our reply. Messages in English are likely to be answered more quickly because it is spoken by all Agency staff. We aim to answer questions as soon as possible.

Other sources of useful information

If the Agency's scope of work does not include your question, you may find an answer from one of the following organisations or websites:

Member States

For questions related to a specific Member State: check the website of the relevant Focal Point.


Information on legislation : visit the Commission's Eur-Lex website , which provides free access to legislation (including treaties, case-law, legislative proposals, etc.) in the 20 EU official languages.


First of all, visit our pages on statistics at European level. The European Commission has its own statistical information service, Eurostat : you can find relevant statistics under its "Population and social conditions” section, subsection " Health".

Public health issues

DG for Health and Food Safety

Technical standars


European Commissions

The European Commission website. You can also use the Europe Direct service for further advice on whom to contact: you can call the telephone number 00 800 6 7 8 9 10 11 , which is free from anywhere in the EU Member States and will allow you to reach an operator who speaks your own language.

Europe Direct Service

Europe Direct Service

European Ombudsman

The European Ombudsman

European Parliament

The European Parliament

Council of the European Union

The Council of the European Union