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Developments in ICT and digitalisation of work

The creation of a European Digital Single Market is one of the European Commission’s top-10 priorities.

An EU-OSHA foresight project is looking at the potential impact on OSH of rapid developments in information and communication technologies (ICT), including artificial intelligence and robotics, and the resulting impact on occupational safety and health (OSH). This project aims to provide EU decision-makers, Member State governments, trade unions and employers with the information they need on changes in ICT, their impact on the nature and location of work, and the emerging challenges to OSH that they may bring.

The project comprises three work packages:

  • Work Package 1 aims to identify key trends and drivers that could lead to new and emerging OSH risks associated with ICT and changes in work location.
  • Based on the key trends and drivers from Work Package 1, Work Package 2 aims to develop possible and plausible scenarios for what workplaces will be like in 2025, to illustrate the future OSH challenges associated with developments in ICT and work location.
  • Work Package 3 aims at promoting the findings of the project using the scenarios developed in Work Package 2 to explore with policy-makers possible strategies to address the OSH challenges identified in the scenarios.

These activities should contribute to ensuring safe and healthy workplaces in the future, in line with smart, sustainable and inclusive growth in the EU.

Follow-up studies look further at important areas and challenges highlighted by the project.