OSH and the Future of Work: benefits and risks of artificial intelligence tools in workplacesKeywords:
This article discusses the potential implications of using digital developments, like artificial intelligence and ‘big data’, for OSH at the workplace.
While it is clear that digital developments will change the way we work significantly, the question remains how this will impact on wellbeing, safety and health at the workplace. The article provides examples of how AI is being used in workplaces, such as for people analytics and recruitment procedures in human resources; for AI-augmented robotics; chat-bots in support centres; or wearable technologies in a production assembly line.
The article discusses the potential consequences of poor implementation of such technology and the conditions for its good implementation.