MANAGEMENT OF PREVENTIVE AND CORRECTIVE MAINTENANCE

Sonae is the leading company in Portugal’s retail sector, selling both food and non-food products. The company’s activities include all store activities, from the receipt of products to their display and purchase. The company carried out a risk assessment mapping all the maintenance-related store activities to identifying activities where the risk was not acceptable. Sonae then had to implement preventive measures to manage those risks. There was also a need for training and for raising awareness of risks among the maintenance workers.