E-fact 12 - Work related musculoskeletal disorders in the service and retail sectors

The service and retail sectors offer a wide range of jobs including in shops, restaurants, offices, distribution and entertainment. Many are physically demanding, and workers in these sectors are particularly at risk from back and upper limb disorders. Many factors can contribute — either individually or in combination — to the development of MSDs. This web summary provides information on hazards and risks in the sector, assessment of MSD risks and preventive measures including examples of solutions to common musculoskeletal problems.