Digitalisation and workers wellbeing: The impact of digital technologies on work-related psychosocial risks
Keywords:This joint JRC/EU-OSHA report examines the psychosocial risks associated with the digital transformation of work, focusing on the automation of tasks, digitalisation of work processes, and digital platform work. It highlights that while automation and digitalisation can offer ergonomic and occupational safety and health (OSH) benefits, they may also diminish worker autonomy and increase mental health risks. The adoption of digital technologies can improve communication and engagement but may lead to intensified workloads and can incentivise an 'always-on' culture.
The publication confirms that addressing these challenges requires a comprehensive approach that includes worker consultation, integration of OSH considerations from the design phase, and a holistic risk assessment that considers both technological and organisational contexts.