Managing psychosocial risks in HORECA

Introduction

The hotel, restaurant and catering (HORECA) sector includes a range of businesses, including: hotels, restaurants, pubs, cafes, caterers, canteens and fast-food takeaways. HORECA is a growing service sector within the EU economy and a crucial job generator [1]. Within the HORECA sector there are a diverse set of jobs, ranging from: cleaners to chefs, and managers to lifeguards. These jobs are often set in different vocational settings (e.g., kitchens, hotel rooms, schools) each with its own unique set of psychosocial risks. Despite these differences, there are some common psychosocial hazards faced by workers in HORECA sector, including: long working hours,…