Cyberviolence and cyber harassment committed by third parties

Introduction

Digitalisation is transforming the world of work and requires new and updated solutions regarding health and safety at work. Recent developments such as artificial intelligence, social medias, new communication tools and a significant increase in working remotely results in new opportunities for workers and employers, but also new challenges and risks for workers’ safety and health. One of these challenges is that new technologies provide new ways for third parties (patients, clients, customers, parents or other members of the public) to perpetrate violence and harassment towards workers. It also provides new means for violence and harassment committed…