France FR-Covid-19 - Guidance against violence and aggression in the frame of the pandemic
In the crisis situation related to COVID -19, working in contact with the public exposes workers to increased rates of violence and aggression. Measures need to be put in place to prevent these occupational risks.
The guidance provides advice to employers and workers and covers professions in sectors that are especially exposed: health care, elderly care, call centres, food retail shops, delivery services and security professionals.
Find more information (in French)