Assessing and tackling external violence at work
20/05/2009 Тип: Проучвания на отделни случаи 5 страници

Assessing and tackling external violence at work

Keywords:Психосоциални рискове и стрес на работното място, Превенция на злополуки

Employees from EuskoTren are in constant contact with passengers and frequently exposed to external violence (verbal abuse, insults, threats or intimidation). The company decided to properly assess the psychosocial risks faced by its staff and put in place an external violence prevention policy.

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