The statistics on work-related stress highlighted in this magazine speak for themselves. Clearly this topic is one of the major challenges currently facing us all – as employers, employees, prevention professionals, policy-makers, researchers and so on, in all sectors and in organisations both large and small. The implications are clear – work-related stress can cause people misery, both at work and at home, and significantly affect an organisation’s bottom line. Therefore there are many reasons to take action.
This report provides an overview of the most important issues related to occupational safety and health
(OSH) for cleaning workers in terms of working conditions, risks and prevalence of exposures and health
outcomes, and identifies information gaps and challenges.
Cleaning includes a broad range of activities performed in different work environments across all
sectors. The risks to which cleaners are exposed therefore depend on the tasks they perform and the
premises they work in. As most of the cleaning work is performed as contract cleaning, employers
sometimes face difficulties in controlling the OSH conditions in the "host companies" where their staff
work.
Accessing information on occupational accidents and diseases remains challenging as cleaning workers
are spread over different sectors and it is therefore difficult to put monitoring systems in place. In
addition, a significant part of the cleaning workforce is undeclared, especially in private households,
which also complicates data collection. Studies on work-related diseases indicate that MSDs, respiratory
diseases, including asthma, skin diseases and mental ill health are the most common work-related
health effects found in cleaners, and suggest a higher prevalence of health problems in cleaning workers
than in other sectors.
Stress at work is common throughout Europe. In surveys carried out every five years by
the European Foundation for the Improvement of Living and Working Conditions,
respondents name it as the second most common threat posed by the working
environment. Only musculoskeletal problems are seen as more likely to damage
workers’ health. According to the fourth European Survey of Working Conditions,
carried out in 2005 in all Member States, stress was experienced by an average 22% of
working Europeans. In 2002, the annual economic cost of work-related stress in the
EU15 was estimated at EUR 20,000 million.
The textiles industry employs more than 2 million people in Europe, the majority of whom are women. Significant hazards include manual handling, using machinery, being struck by an object, contact with chemical agents, noise and slips and trips. The resulting health problems include musculoskeletal disorders, hearing damage and occupational asthma and respiratory irritation. This E-fact outlines the hazards and risks and the general approach on managing occupational safety and health in the sector.